12 Rules for Data Storytelling
Are you ready to learn how to be a data storyteller, but don’t have enough time to review the many great resources? Or maybe you don’t have the time to attend a world-class data storytelling workshop?
No problem. Here’s the CliffsNotes version of what it takes to tell stories with data. I’ve condensed down to 12 essential rules/principles, broken into two parts: 1) Thinking like a storyteller; 2) Design principles for data stories.
Part 1: Think Like a Storyteller
1. A data story will express your point of view
Data can’t tell a story without your help. The choices you make — the metrics and visualization you choose, the sequence of content, even how you label the data — these are all an expression of your priorities and insights into the data.
2. Be ethical in the message and manipulation of data
With great storytelling power comes great responsibility. Don’t hide data that would counter your view. Don’t hide your agenda and message. Don’t mess with the scale or labels to manipulate how your audience interprets the data.
3. Know your message before creating your data story
We get ahead of ourselves sometimes by creating piles of charts and visualizations, hoping a collection of half-baked thoughts will add up to a complete story.
Step back. What do you really want to say?
Start with the hard work of understanding your data and audience. Then formulate the story in words.
4. Empathy will let you connect with your audience
You want to reach your audience where they are, with visualizations and insights they can easily consume. Like the Flesch-Kincaid score for reading, you should account for your audiences’ level of data literacy. Also, consider how you can deliver your data story in the ways they consume information, and with terminology they will understand.
5. Find ways to be personally relevant to your audience
Your data story will have more impact when your audience can personally connect to the information.
What do they care about? How do they talk about the issue?
Comparisons and analogies bridge the gap of understanding to transform data from abstract concepts to personal insights.
6. Data stories should spark informed conversations
Your goals should be to start a conversation, not deliver a conclusion that shuts down conversation.
A good story opens your audience to new ideas and insights. It may even challenge assumptions. Now you are opening up a new dialogue and providing the opportunity for discovery and fresh perspective.
7. Be an advocate for your story
Designing a data story is only the beginning. Your next challenge is to get your audience to pay attention.
Explore different ways to reach your audience. How do they consume content? In what form? When are they open to new ideas?
You’ll need to sell your story to ensure it gets the attention it deserves.
Part 2: Design Principles for Data Stories
8. Move beyond individual visualizations and dashboards
A good visualization may set the scene for your data story or be the heart of your insights — but it seldom tells the full story. Similarly, a dashboard may contain the information for your data story — but it lacks narrative flow.
Traditional visualization elements are only one building block for a data story.
9. Start by writing to structure your thoughts
Writing is the most direct way to express ideas and messages. It will help you:
Clarify the structure of your story;
Articulate the language and terminology you want to use;
Test the flow and transition between parts of your story, and;
Ensure a concise, understandable narrative.
10. Build on traditional narrative structures
Like the traditional three-act play, a data story is structured around three core elements — the context, the core insight, and the action.
Nancy Duarte explains that many effective presentations contain a common structure when they show: (1) what is, (2) what could be, and (3) how to bridge the gap. Your data story can do the same.
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11. Metrics are the essential characters of your story
Your chosen metrics should be few and thoughtfully-conceived because they powerfully influence what your audience will learn from the story.
The best metrics have a clear link to actions and are easily understood by your audience.
12. Your data story should lead your audience to actions
You won’t get traction unless you expect an action.
As you design your data story, start with the end in mind. What can your audience do with the insights? How can it change behaviors? With these answers in mind, your data story has a clear objective.
There is only one data visualization solution built from the ground-up to help you tell compelling data stories. It is Juicebox.